supernfb Lapolaka New Chunky Heels Mary Janes Lolita Shoes Pumps Women's Sweety Butterfly-knot Decorate Shoes High Heeled Shoes For Women

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2. Some colors may be different from our pictures, that's normal because of the surroundings' light and display brightness.

3. Pls read the following note before you place the order and choose the size according to your foot length.

4. We do not use UK size, our size is Chinese size, better to choose 1-2 sizes bigger if your foot is a little wide or the instep is a little higher.

Shoes Size Table:

Chinese34 = Size4 = bare foot heel to toe about 22 cm

Chinese35 = Size5 = bare foot heel to toe about 22.5 cm

Chinese36 = Size6 = bare foot heel to toe about 23 cm

Chinese37 = Size6.5 = bare foot heel to toe about 23.5 cm

Chinese38 = Size7.5 = bare foot heel to toe about 24 cm

Chinese39 = Size8.5 = bare foot heel to toe about 24.5 cm

Chinese40 = Size9 = bare foot heel to toe about 25 cm

Chinese41 = Size9.5 = bare foot heel to toe about 25.5 cm

Chinese42 = Size10 = bare foot heel to toe about 26 cm

Chinese43 = Size10.5 = bare foot heel to toe about 26.5 cm

If you don't understand the size chart. please tell me your UK size or Eur size or US size. I will help you find the right size.

Have question? Ask an Beauty Expert



At Supernfb, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

What is not accepted for return?

We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.


Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or We will reply as soon as possible.

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